IT Support Services
We offer both ad-hoc support and also maintenance contracts to look after all aspects of your IT, telecoms, wireless and wired networks.
Flexible IT support
Your business needs IT solutions which work well with the tools and platforms you use every day. They need to be reliable, built to last, easy to use and of course cost effective. You also need to know that if you require support or if something is not working, behaving strongly or running slow; that someone is available to help you straight away. We do all of these things very well. We provide you with the right products, keep them fast and reliable and make sure they don’t slow you down or frustrate you. If you need a new IT infrastructure or someone to take over the support of your existing systems, get in touch and have a chat because we’d love to help.
IT Consultancy Services
Sometimes you will know you need to make a change or an investment but might not be sure exactly what you need or even what’s available. For the same reason that you might employ an architect to help design your new house, we offer a similar service to help you design new systems and infrastructure. Because we understand hardware, software, cloud and networks, we can help you to achieve your goals whilst avoiding banana skins. We can also create specifications and tender packs if you’d like to get quotes from multiple vendors. Contact us if you would like to discuss your plans or just pick our brains on what the future of your business might look like.
IT Project Management
When you’re planning a major IT project you may find yourself wondering who is going to be in charge, especially when multiple vendors are involved such as IT and Telecoms Engineers, Service Providers and Data Cablers. We offer all of these services under one banner managed by us, giving you peace of mind that you will be left with a complete project, on time, within budget and most importantly working as you need it to. If you have preferred partners for certain areas, we can also work alongside them or coordinate them for you, to make sure your existing trusted relationships are maintained. Very often its the things you don’t even know about or forget to add to your ‘To Do’ list which can slow your project down or add costs you hadn’t budgeted for. Our experience, knowledge and ability to communicate will help ensure all bases are covered from the outset. Contact us to find out more about the project management services we can offer and also the partners we can bring in to help.
IT Strategy and Architecture
Strategy and architecture are often overlooked when building a business IT infrastructure. The key starting questions are often missed; what are we aiming to achieve, what things are essential, what things are important and what things would be nice to have in an ideal world, along with the key question; what is our budget? The role of the architect is to take all of this information and build it into a detailed design. This design can be used to go ahead and start ordering solutions or as the foundation of a managed tender process. As with any architectural service, the potential success of the project can be unlocked through a solid understanding of the components available combined with knowledge and experience gained from previous projects. This will help to arrive at a design which gets the very best from your budget. We offer this as a standalone consultancy service or as part of a managed IT deployment / refresh / overhaul.
What people are saying
We have been working with Newburgh Networks for the past 9 years. Lee and his team have always been extremely responsive and quick to react to our issues, and have shown great commitment to our business. They have also been proactive and creative when reviewing our current practices and suggesting solutions to whatever challenges we are facing. They have grown alongside us and we see them as partners of our business.
Newburgh Networks have been dealing with my IT needs for a few years now and I am totally satisfied with the quality of the service. I always receive an immediate response to resolving any IT problems and they are the “go to” company when I need any software or hardware advice. 5-star business.
We have been working with Newburgh Networks for the past 9 years. Lee and his team are courteous, reliable and supportive. They are full of ideas of how to make our IT systems more efficient and they are fast to put those ideas into practise. They have grown alongside us and we regard them as an extension of our business.
Lee Bishop at Newburgh Networks has provided us with Tech support for the last decade. As a boutique international consultancy firm, seamless virtual conferencing, data storage, data retrieval and word processing are vital to our survival. I have been really impressed with the fast, flexible and completely reliable support that Lee provides. It has been an essential element in allowing our business to grow and prosper.
Newburgh Networks have been looking after DOMVS’ IT needs for quite some time, and without doubt Lee and his growing team continue to provide a skilled approach to problem solving all done with good humour. We see no reason to seek help elsewhere and have no hesitation in recommending them.
Lee and his team always deliver excellent customer service and they go the extra mile to solve any problems quickly, to minimise the effect on the business….highly recommended!